SHIPPING AND DELIVERY

Important Notice:
Shipping times may be impacted by the COVID-19 pandemic worldwide.

The regulations for the import of products and delivery of parcels are put in place to keep everybody safe.
Thank you for your patience. Stay safe!

SHIPPING POLICY

ORDER PROCESSING TIMES

Our orders are processed in 1-2 business days. During seasonal times like Black Friday and Christmas, order processing can take up to 5 business days. We appreciate your patience while we prepare your order.

SHIPPING TIMES

We ship from our warehouses located in China and the United States. We currently ship to the United States, United Kingdom, Canada, France, Europe, and will plan to add more countries during 2022!

  • Orders shipped within the United States will arrive in 3-10 business days
  • Orders shipped internationally from China will arrive in 14-28 business days

SHIPPING COSTS

We offer FREE shipping on every product in our store.

Returns, Exchanges, Cancellations

Full refunds and exchanges are offered for regular priced items within 30 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase. For all returns or exchanges:

  • Items must not be washed worn or damaged.
  • All original tags must be attached.
  • You must present a valid receipt.

Sale and discount items are not eligible for returns or exchanges.

If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at +86 15986784492 so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund.

We provide full tracking information on all our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us at +86 15986784492. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at support@district777.com. We will send you a return label to ship the items back to us, and will send you a new order with brand new products immediately.

Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately and offer a gift card for future purchases for the inconvenience.